Terms of Service / 服务条款
Last Updated: March 28, 2026
1. Introduction / 简介
EN: These Terms govern your use of the website achyafruits.com and the purchase of any products from Achya Fruits Trading. By accessing our site or placing an order, you agree to be bound by these terms.CN: 本条款适用于您对 achyafruits.com 网站的使用以及从 Achya Fruits Trading 购买的任何产品。访问我们的网站或下单即表示您同意受这些条款的约束。
2. Freshness & Quality / 新鲜度与品质保证
EN: We take pride in our "100% Quality Guarantee." Our durian pulp is freshly packed to ensure no "rosak" (spoiled) or hard parts. However, as fruits are natural products, minor variations in taste or color are normal.CN: 我们以“100% 品质保证”为荣。我们的榴莲果肉均经过新鲜包装，确保没有死肉或损坏。然而，由于水果是天然产品，味道或颜色的细微偏差属于正常现象。
3. Pricing & Payment / 价格与付款
EN: All prices are listed in Malaysian Ringgit (MYR). We reserve the right to adjust prices based on seasonal supply. Payment must be cleared via our website or confirmed Bank Transfer (Public Bank: 3226958305) before delivery.CN: 所有价格均以令吉 (MYR) 标示。我们保留根据季节性供应调整价格的权利。付款必须在发货前通过网站或确认的银行转账（大众银行：3226958305）完成。
4. Shipping & Delivery / 配送政策
EN: Due to the perishable nature of durians, customers must ensure someone is available to receive the delivery at the provided address. Achya Fruits Trading is not responsible for spoilage caused by failed delivery attempts or incorrect addresses.CN: 由于榴莲属于易腐烂食品，客户必须确保在提供的地址有人接收。若因派送失败或地址错误导致的水果变质，Achya Fruits Trading 概不负责。
5. Refund & Replacement / 退款与更换
EN: If you receive a product with significant quality issues (e.g., completely spoiled), please contact us via WhatsApp (+6018-941 8322) within 2 hours of receiving the item with photographic proof. Decisions on replacements or refunds are at our sole discretion.CN: 如果您收到的产品存在严重质量问题（如：完全变质），请在收到货后的 2 小时内 通过 WhatsApp (+6018-941 8322) 联系我们并提供照片证明。更换或退款的最终决定权归我司所有。
6. Limitation of Liability / 责任限制
EN: Achya Fruits Trading shall not be liable for any indirect or consequential damages arising from the use of our website or products.CN: Achya Fruits Trading 对因使用我们的网站或产品而产生的任何间接或连带损害不承担法律责任。